Warrantied in writing

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Our Warranty

Every Sigma Painting job is backed in writing. Coverage depends on whether the work is interior or exterior and which product line is specified — the exact terms for each are below.

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Coverage at a glance

Workmanship coverage is our labour — the application itself. Product coverage is the manufacturer's warranty on the paint or coating specified for your project.

ScopeWorkmanshipPaint productTerms
InteriorInterior painting and finishing work2 years1 yearLimited Warranty — touch-ups only.
Exterior — RomabioExterior masonry coatings using Romabio products2 years20 yearsFull workmanship and product coverage.
Exterior — Sherwin-WilliamsExterior painting using Sherwin-Williams products1 year6 monthsLimited Warranty — touch-ups only.
Exterior — Benjamin MooreExterior painting using Benjamin Moore products1 year6 monthsLimited Warranty — touch-ups only.

Exterior coverage depends on the product line specified for your project. We confirm which applies in your written estimate before any work begins.

What each service is covered by

Interior

2 years workmanship · 1 year product

Limited Warranty — touch-ups only.

Exterior — Romabio

2 years workmanship · 20 years product

Exterior — Sherwin-Williams

1 year workmanship · 6 months product

Limited Warranty — touch-ups only.

Exterior — Benjamin Moore

1 year workmanship · 6 months product

Limited Warranty — touch-ups only.

Warranty questions

What does the workmanship warranty actually cover?

Defects in our application — peeling, lap marks, or holidays (missed spots) that come back to our workmanship rather than to the surface or the product. If something we applied fails within the coverage period, we come back and correct it.

What does "touch-ups only" mean?

The limited warranties are satisfied by touching up the affected area rather than repainting a whole wall, room, or elevation. We match the original product and colour so the correction blends.

Why is the Romabio exterior warranty so much longer?

The 20 years is the manufacturer’s warranty on the Romabio mineral coating itself, which is a different chemistry from conventional exterior paint — it bonds into masonry rather than forming a film over it. Our workmanship coverage on that work is 2 years.

How do I know which exterior warranty applies to my job?

It follows the product specified for your project — Romabio, Sherwin-Williams, or Benjamin Moore. Your written estimate names the product line, so the applicable coverage is clear before you approve the work.

How do I make a warranty claim?

Call us at 289-988-1318 or email info@sigmapainting.com with your address and a photo of the issue. We will arrange a time to look at it. Full terms are set out in your contract.

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Schedule your complimentary on-site estimate today. No obligation, no pressure — just honest advice and a clear quote.

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